AI Infrastructure for
Local Government and Public Services
Deploy AI assistants and workflows across institutional messaging, phone and web, connected to authorized knowledge with operational controls and human escalation.
Support on Across Key Channels
Illustrative flows for web, institutional messaging, and phone, configured around authorized sources, operating rules, and human escalation.
Citizen Web Chat
AI assistant embedded in the municipality website. Answers queries about taxes, schedules, and procedures.
Until when do I have to pay municipal taxes without penalties?
According to the fiscal calendar configured for this demonstration, the payment period without surcharges ends on September 30. You can review the authorized payment channels here.
What documents do I need for a commercial license?
Evidence and governance
Public decisions, operating controls, and verifiable context
Review the public-governance context, the municipal decision establishing CITIA, and the controls that shape institutional deployments.
Investment and Scalability
On-premises or hybrid architectures with data, continuity and operational controls defined for each institution.
Basic Suite
For local municipalities
Implementation of the core Web Agent for citizen support.
- Embedded Web Chat
- Knowledge Base Training (100 docs)
- Basic Analytics Dashboard
- Accessibility requirements documented by scope
Advanced Omnichannel
Messaging and Phone Support
Supervised automation for citizen queries and reports.
- Everything from Basic Suite
- Configurable municipal messaging channel
- AI Receptionist (Answers multiple calls at once)
- Audio processing and supervised report classification
- Support coverage defined by engagement scope
Titanium Suite
Government & Institutions
Dedicated infrastructure with security, data, and operating controls defined for the institution.
- Private or hybrid architecture aligned with the approved data policy
- Connects directly to your current databases and systems
- Availability objectives defined by engagement scope
- Operational logging and traceability
- Controls documented against institutional policy
Comprehensive Suite of
Government Services
Modular scenarios for exploring operational improvements. Each capability depends on data, integrations, evaluation, authorization, and human oversight defined by the institution.
Administrative Management & Services
Configurable Citizen Support
Virtual assistant connected to authorized municipal sources for guidance through institutional messaging and web.
Use Case: Outside standard service hours, a resident asks about permit requirements; the system retrieves current information, shows its sources, and offers a configured service or escalation path.
Construction Single Window
AI-assisted review of plans and requirements before professional evaluation.
Use Case: The system flags a possible conflict with a protection zone, cites the source used, and prepares an observation for the municipal professional to confirm; it does not approve or reject the request by itself.
AI Tax Inspection
Analysis of authorized sources to identify inconsistencies that merit review.
Use Case: The system surfaces differences among available records and presents the evidence to the responsible team, which decides whether review or inspection is appropriate.
3D Digital Cadastre
Three-dimensional county reconstruction to support cadastral analysis.
Use Case: Imagery and remote measurements can flag apparent property changes so the technical team can compare records, perform required verification, and determine any update.
Smart Council Minutes
Assisted transcription and diarization of Council sessions.
Use Case: A council member searches for road agreements; the system prepares a summary with timestamps and source links for review, without replacing the official minutes.
Urban Growth Scenarios
Urban scenario modeling with documented data and assumptions.
Use Case: The team compares possible effects of a proposed development on traffic and water; the results support professional analysis and do not decide approval or project obligations.
AI Document Management
Assisted processing of scanned documents.
Use Case: The institution digitizes historical permits, extracts metadata, and enables keyword search, with quality checks before records are incorporated.
Active Transparency
Portal that transforms authorized tabular data into understandable visualizations.
Use Case: The system prepares a view of recorded spending and works so the responsible unit can validate it before publication.
AI Public Procurement
Decision support for comparing market references in procurement.
Use Case: The system flags a material variance, presents comparable sources, and leaves evaluation and the next decision to the procurement team.
Assisted Payroll Management
Payroll support using authorized attendance and location records.
Use Case: The system prepares an overtime calculation and flags discrepancies for human resources review before payment approval.
Cemetery Management
Geospatial inventory of plots and records.
Use Case: A resident looks up a location linked to the municipal inventory and may initiate a maintenance process when records and payment systems are integrated.
Fleet Control
OBD-II monitoring to support fleet maintenance and operations.
Use Case: The system flags telemetry patterns consistent with a possible fault and sends them for shop inspection without replacing a mechanical diagnosis.
AI Internal Audit
Configurable transaction monitoring to support internal controls.
Use Case: The system flags a possible match or risk relationship and presents evidence to the authorized unit before any decision.
Council Sessions
Platform supporting local sessions and electronic voting.
Use Case: Authorized votes are recorded and the system prepares a traceable draft of the minutes for formal review and approval.
Scholarships & Social Aid
Support for reviewing eligibility criteria using authorized sources.
Use Case: The system assembles relevant information and explains which criteria may apply; prioritization and awards remain the responsibility of authorized officials.
Job Board
Matching registered job profiles with available opportunities.
Use Case: With consent, the system identifies enrolled candidates whose profiles match and offers them information about the opening.
Space Management
Management of community assets.
Use Case: After validating the reservation and payment through authorized systems, the platform may issue a temporary credential with access rules and logging.
Commercial Licenses
Early-alert manager for commercial licenses.
Use Case: With current records and notification consent, the system sends configurable reminders before expiration and links to published requirements.
Collection Case Support
Tool for organizing delinquency cases.
Use Case: It prepares draft communications and documents for legal review; no notice or legal action is executed without authorization.
Mayoralty Dashboard
Executive dashboard connected to institutional sources.
Use Case: The mayor's office views revenue, collection, and incident indicators at the frequency and quality supported by source systems.
Municipal Police & Security
License Plate Recognition (LPR)
License-plate analysis at authorized locations.
Use Case: The system flags a possible match with an active alert so authorized personnel can verify it before deciding the operational response.
AI Bodycams
Body cameras with configurable edge analysis.
Use Case: A risk signal can trigger an alert or suggest a live feed to command, where dispatch confirms the response under protocol.
Crime Heatmap
Aggregate analysis of reported incidents.
Use Case: The system visualizes patterns by location and period to support preventive planning; it does not calculate individual risk or determine interventions by itself.
Commercial Panic Button
IoT device for businesses.
Use Case: During a pharmacy robbery, the cashier presses a button under the counter; the police receive live ambient audio and 3D location of the venue.
Remotely Supervised Drones
Drone-in-a-box systems operated under permits and supervision.
Use Case: An authorized operator can dispatch a drone to verify a report and share thermal video with emergency personnel.
Unified Command Center
Integration of authorized signals.
Use Case: In a severe crash, the system shows on a single screen video from nearby cameras, location of ambulances, and available patrols.
Water Management
Smart Monitoring
Pressure and acoustic sensor network.
Use Case: The system flags an anomaly and estimates its location so the technical team can inspect the pipe and schedule intervention.
Photo Meter Reading
Application supporting water-meter reading.
Use Case: AI proposes a reading and records location; exceptions or uncertain readings move to validation before billing.
Predictive Pumping
Pumping-station optimization with approved rules and manual override.
Use Case: The system proposes schedules based on demand, levels, and tariffs, or executes set points within configured limits.
Water Quality Monitoring
Physical-chemical monitoring with sensors and alerts.
Use Case: A change in residual chlorine triggers an alert and recommendation for the operator; automated dosing requires approved controls, limits, and safety mechanisms.
Road Infrastructure
AI-Assisted Road Inventory
Camera-based road condition mapping.
Use Case: A municipal vehicle collects imagery and AI identifies possible damage, estimates dimensions, and prepares a classification for technical review.
Maintenance Prioritization
Decision support for public-works planning.
Use Case: The system compares road condition, transit routes, and access to services; the responsible team weighs the criteria and sets priority.
Adaptive Traffic Lights
Traffic-flow analysis for adaptive signal plans.
Use Case: The system detects congestion and proposes or applies a previously approved plan, subject to safety limits and manual override.
Heavy Load Control
Monitoring of load-restricted zones.
Use Case: The system identifies a possible violation and assembles evidence for review by the competent authority; it does not issue fines automatically.
Waste & Environment Management
Dynamic Collection Routes
Truck routing based on operating constraints.
Use Case: When a road closes, the system proposes an adjustment that dispatch can validate against coverage, capacity, and road conditions.
Landfill Detection
Remote environmental monitoring.
Use Case: Image analysis flags an apparent change on a vacant lot so the environmental team can verify it and determine the appropriate action.
Cleaning Inspection
Digital evidence of service delivery.
Use Case: A possible duplicate photo is flagged for the contract manager to review before approving or rejecting payment.
Recycling Gamification
Digital incentives subject to approved program rules.
Use Case: A resident records a material drop-off and receives the defined benefit after the applicable validations.
Integration options assessed by scope