DOCUMENTED CASE · PURISCAL, COSTA RICA
Puriscal: from the municipal website to a digital case file with TITAN
A digital entry point on the municipality’s official website, connected to procedure management in TITAN.
View the official land-use pageOBSERVABLE PUBLIC EVIDENCE
TITAN is integrated into the municipal page.
Puriscal’s official land-use page contains the embedded form and a TicoNeural TITAN credit linking to the product page.
Source: Municipality of PuriscalFUNCTIONAL JOURNEY
One entry point. Continuity for municipal staff.
Land-use intake uses the TITAN municipal web form, not WhatsApp. The form is also part of TITAN.
- 01
RESIDENT INTAKE
Municipal website
Residents find the land-use form on Puriscal’s official website.
The applicant submits the request. - 02
PROCEDURE ORGANIZATION
TITAN form and case file
The form is part of TITAN. The application and its documents are linked to the digital case file.
TITAN organizes the information. - 03
INSTITUTIONAL PROCESSING
Municipal review and action
Municipal staff continue requirements checks, verification, inspections where applicable and document preparation.
The municipal authority decides and signs.
Functional description by TicoNeural. The municipal source substantiates the entry-point integration; the diagram explains the product workflow.
What this integration provides
- For residents
- Access from the municipality’s website to provide the application information and documents.
- For municipal staff
- A workflow linking the application, requirements, evidence and responsible staff within the case file.
- For institutional oversight
- A distinction between organizing information, performing technical review and issuing the competent authority’s decision.
Sources and evidence scope
Official municipal page
Substantiates the presence of the form and the TITAN reference. This observation does not measure resolution times or administrative outcomes.
Land use · Municipality of PuriscalContext published by TicoNeural
TicoNeural has published its account of technology cooperation and citizen assistance in Puriscal. It provides supplier context, not an independent municipal evaluation.
Read the cooperation context (Spanish)